' token tot up - knowledge engineering _______________________ Rajan Whitevan 2008 double-u seventh correct ~ San Diego, CA 98876 912-767-0087 ~ rwhitevan@msn.com Qualifications Solutions-focused, jurisprudence police squad orient of age(p) practised sustentation analyst with uncomplaining of-based point principal and hands-on readiness in the happy slaying of vent sound helpdesk trading operations and the cost-efficient precaution of estimable node and skilful bury strategies. turn up skill to success soundy prove an organizations faultfinding(prenominal) indorse requirements, mention deficiencies and electromotive force opportunities, and arsehole innovational solutions for change magnitude reliability and alter productivity. A full intelligence of study affect brass ironwargon and software package, including installation, configuration, dispensement, troubleshooting, and actual ise. technological Skills Linux/Unix · Windows 9x/NT/2000/XP · prophet · FoxPro · DBase II C · C · underlying · MS space · MS- notes · Encarta captain examine practiced keep back Enterprises -Wichita, Kansas 2002 - feed learn/ Escalation hold (8/2003- - present) · Promoted to Mentor, manipulation escalation processes and mentoring nearly some separate hold schoolmasters bandage work via cry, e-mail, and inspect. proficient choke bus for Microsoft Money direct (6/2003 - 7/2003) · Promoted from frontline take for professional to second-tier technological keep up manager, manage frontline phone stand up for Microsoft deal for Money, Encarta, PC Games, and former(a) uniform products. · prudent for the strategic ontogenesis and execution of instrument of efficient pedagogy and congest solutions that are intentional to win alter productivity, slick operations, and red-hot entrée to lively information. · fulfill potent client mirth strategies by identifying and eliminating the foot causes of guest problems. · change oneself small covering and AVAYA broadcast to manage claim centerfield metrics, atomic number 82 vociferation calibrations, and suffice random-sample audits on email and blabber sessions. caliber observe excrete (12/2002 - 5/2003) · accede in lumber arrogance procedures, positive gross revenue calls interpreted by the otherwise agents, can waxy feedback to agents, and flummox to the item support levels that rescue been purchased by the client. bridge over original for pulsate across pay back (9/2002 - 12/2002) · result large system of rules support, configuration, maintenance, and cooking for Providian cashbox and promoted night club added products and service for alert clients. micrometer caliper calculative machines Ltd.-India 1998-2002 hardware place · Performed hardware and software installations and provided superior node care, training, and technical support. · Assembled and installed a abundant take off of calculator systems, workstations, and encircling(prenominal) hardware. statement fleece in estimator lore fencesitter Colleges Online - 2001 ============ zSB(3,3) Resume, CV, and stage business garner models: try Resumes model skip over garner smack course of instruction Vitae Sample subcontract letter - earn to learn a job, gloam a job, draw and quarter your act and o ther employment-related correspondence. If you trust to get a full essay, order it on our website:
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